1. Information We Collect

We may collect the following categories of personal and non-personal information:

a. Personal Information

  • Full name
  • Email address
  • Billing address and payment-related data (processed via Stripe)
  • Login credentials (username and hashed passwords)

b. Usage and Device Information

  • Internet Protocol (IP) address
  • Browser type and version
  • Operating system
  • Device identifiers
  • Usage logs and analytics data

2. Legal Basis for Processing

We process your personal information on the following legal bases:
  • Consent: Where applicable, for email communications or marketing.
  • Contractual Necessity: To provide access to products and services you have purchased.
  • Legal Obligations: For compliance with applicable laws and regulations.
  • Legitimate Interests: To operate, analyze, improve, and secure the Service.

3. Use of Collected Information

We use the information collected for the following purposes:
  • To register and manage User accounts
  • To process transactions and deliver purchased digital products
  • To provide technical support and respond to inquiries
  • To send transactional or service-related communications
  • To send promotional materials where consent has been given
  • To comply with legal and regulatory requirements

4. Payment Processing

All payment transactions are processed securely through Stripe, Inc., a third-party payment processor. Themixly does not store or have access to your full credit or debit card information. For more details on Stripe’s privacy practices, please refer to: https://stripe.com/privacy

5. Disclosure of Information

We do not sell, trade, or rent Users’ personal identification information. However, we may disclose your information in the following circumstances:
  • To service providers and partners involved in the fulfillment or support of your order (e.g., theme authors)
  • To Stripe and similar service providers for payment processing
  • If required to do so by law or in response to valid legal requests by public authorities
  • To enforce our Terms & Conditions or protect our legal rights

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including satisfying legal, accounting, or reporting requirements.

7. Cookies and Tracking Technologies

Themixly uses cookies and similar tracking technologies to enhance User experience, analyze traffic, and improve the Service. Users can control or disable cookies through their browser settings. Disabling cookies may affect the functionality of the website.

8. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Passwords are stored using industry-standard encryption techniques.

9. International Data Transfers

If you are accessing our services from outside of India, you acknowledge that your information may be transferred to, stored, and processed in countries (including India and the United States) where our servers or third-party service providers are located.

10. Your Rights

Depending on your jurisdiction, you may have the right to:
  • Access, correct, or delete your personal data
  • Object to or restrict certain types of data processing
  • Withdraw consent for data processing at any time
  • Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us at info@themixly.com

11. Children’s Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

12. Changes to This Privacy Policy

Themixly reserves the right to modify this Privacy Policy at any time. We will post any changes on this page with an updated effective date. Your continued use of the Service after such modifications constitutes your acceptance of the updated policy.

13. Contact Information

If you have any questions regarding this Privacy Policy or your dealings with us, please contact: Themixly (Operated by Arkay Apps) Email: info@themixly.com

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