Cancellation Policy

Last Updated: 20-03-2026

At Themixly (operated by Arkay Apps Private Limited), we provide digital products that are delivered instantly upon successful purchase. As a result, order cancellations are subject to the conditions outlined below.

1. Order Cancellation

Due to the nature of digital products, orders cannot be canceled once the purchase is completed and the product is made available for download or access.
All purchases are considered final after successful payment confirmation.

2. Cancellation Before Access

A cancellation request may be considered only if:

• The order has been placed but the product has not been accessed or downloaded, and
• The request is made within a reasonable timeframe after purchase

Such requests are reviewed on a case-by-case basis and are not guaranteed.

3. Subscription Services (If Applicable)

If Themixly offers any subscription-based services:

• Subscriptions can be canceled at any time from your account settings
• Cancellation will prevent future billing cycles
• Access to services will continue until the end of the current billing period
• No partial refunds will be issued for unused time

4. Duplicate or Accidental Orders

If you have placed a duplicate order or made an accidental purchase, please contact us immediately.

We may review and process such cases at our discretion, provided:

• The product has not been downloaded or accessed
• The request is made promptly after the transaction

5. Relationship with Refund Policy

Cancellation requests that do not meet the above conditions may still be considered under our Refund Policy, where applicable.

We encourage users to review product details, demos, and licensing information carefully before making a purchase.

6. Contact Us

For any cancellation-related queries or requests, please contact our support team:
Email : info@themixly.com