Privacy Policy

Last Updated: 20-03-2026

Themixly (“we”, “our”, “us”), operated by Arkay Apps, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By accessing or using Themixly, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal and non-personal information:

a. Personal Information

• Full name
• Email address
• Billing address
• Payment-related information (processed securely via third-party providers)
• Login credentials (username and encrypted passwords)

b. Usage & Device Information

• IP address
• Browser type and version
• Operating system
• Device identifiers
• Usage data, logs, and analytics information

2. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent – For marketing communications and optional data collection
• Contractual Necessity – To provide access to purchased products and services
• Legal Obligations – To comply with applicable laws and regulations
• Legitimate Interests – To operate, improve, and secure our platform

3. How We Use Your Information

We use collected information to:

• Create and manage user accounts
  
• Process transactions and deliver digital products
• Provide customer support and respond to inquiries
• Send transactional and service-related communications
• Send marketing communications (with your consent)
• Improve website performance, security, and user experience
• Comply with legal and regulatory requirements

4. Payment Processing

All payments are securely processed through trusted third-party providers such as Stripe and Razorpay.

Themixly does not store or have access to your full credit or debit card details. All sensitive payment information is handled directly by these providers in accordance with their security standards and compliance requirements.

For more information, please review their respective privacy policies on their official websites.

5. Sharing of Information

We do not sell or rent your personal information. However, we may share data in the following cases:

• With service providers involved in delivering our services (e.g., template authors, hosting, analytics)
• With payment processors for secure transaction handling
• When required by law or in response to valid legal requests
• To enforce our Terms & Conditions or protect our legal rights

6. Data Retention

We retain personal data only for as long as necessary to:

• Provide services
• Fulfill legal, accounting, or reporting obligations
• Resolve disputes and enforce agreements

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience
• Analyze website traffic and performance
• Improve functionality and personalization

You can manage or disable cookies through your browser settings. Please note that disabling cookies may impact certain features of the website.

8. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Secure servers and encrypted storage
• Password hashing and authentication controls
• Restricted access to sensitive information

While we strive to protect your data, no method of transmission over the internet is completely secure.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your location, including India and other jurisdictions where our service providers operate.

By using our services, you consent to such data transfers in accordance with this Privacy Policy.

10. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal data
• Restrict or object to certain processing activities
• Withdraw consent at any time
• Request a copy of your data
• Lodge a complaint with a relevant data protection authority

To exercise your rights, contact us at info@themixly.com.

11. Children’s Privacy

Themixly is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

If we become aware of such data, we will take appropriate steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Continued use of our services after such updates constitutes acceptance of the revised policy.

13. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

Themixly (Operated by Arkay Apps)
Email: info@themixly.com